Frequently Asked Questions

FAQs: 1 - 7 / 8 - 12 / 13 - 16

Are all DRX TORBAL pill counting scales appropriate for use in a pharmacy?

TORBAL DRX pharmacy scales have been manufactured specifically for prescription weighing for almost 100 years and today we continue this tradition through our entire line of next generation TORBAL DRX pharmacy balances. Whether it is our mechanical balance or one of our digital scales, you can be sure that it has been designed specifically for use in a pharmacy and that it has been certified by the National Type Evaluation Program. All TORBAL DRX pharmacy balance can be used for prescription weighing and pill counting in all 50 states.

Where can I obtain the NTEP Certificate of Conformance for my DRX model?

All NTEP Certificates are available for download in a PDF format on this website. You can also search a database provided by the NTEP on their website.

Why do I need a pharmacy scale that has been NTEP certified?

Weighing and pill counting in a pharmacy are "legal for trade" applications; therefore, only NTEP certified scales and balances are suitable for use in a pharmacy.

Are all TORBAL DRX scales pill counters?

Most of our digital scales are equipped with pill counting features, although models such as the DRX-500s and the DRX-4C are specifically designed to function as pill counters and are used in pharmacy automation.

Are the DRX-4C and the DRX-500s furnished with a pre loaded database?

To provide the Pharmacist with greater control over the drug data, and to keep a low cost of our pill counters, we don't offer a preloaded database. You simply build your own database as you use the scales - after all, the data is at your fingertips, why should you pay for it.

How long does it take to build a database?

Usually a database of most popular drugs is created in just fee weeks. Often this time period is reduced in high volume pharmacies.

What is the best way to get starter and create the database?

Simply start using your pill counting scale. It is not necessary (nor recommended) to create the database prior to using the scale. The unit is designed to memorize drug data as you perform counting during prescription filling.

FAQs: 1 - 7 / 8 - 12 / 13 - 16