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This is Scientific Industries, Inc. sole warranty with respect to the equipment.  Scientific Industries, Inc. makes no other warranties of any kind whatever, expressed or implied, and all implied warranties of fitness for a particular purpose, which exceed the advertised specification, are hereby disclaimed and excluded.  Scientific Industries, Inc. will not be liable for any consequential damage, loss, or expense arising in connection with the use of or the inability to use its products for any purpose whatever.  Scientific Industries, Inc. liability under no circumstances will exceed the contract price for items claimed to be defective or unsuitable.

Scientific Industries, Inc. does not assume nor does it authorize any other person or organization to assume for it any other liability in connection with the sale of its products.

Warranty is valid only if the warranty registration card is completed and returned within 30 days.

Scientific Industries, Inc. products are precision devices made to exacting standards of scientific accuracy. It is guaranteed to have been adjusted and inspected for proper workmanship and performance, and certified for its currently advertised specifications before shipment.

Scientific Industries, Inc. products are warranted against defects in material and workmanship under normal use and service. This warranty is extended only to the first purchaser. This limited warranty will not apply if, upon inspection, it is found that the product was tampered with, misused, overloaded, or abused, mishandled, placed in an improper environment, improperly installed or adjusted, used for a purpose other than that for which it was designed, or repaired by unauthorized personnel.

Scientific Industries, Inc. liability under this warranty is limited to furnishing labor and parts necessary to remedy the defect covered by this warranty and restore the product to normal operating condition. Purchasers may be charged a minimum repair fee for in-warranty products returned for repair if those products are determined to be problem-free. To make a claim under this limited warranty, obtain an RMA number from Fulcrum and return the product, carefully packed in its original packaging, shipping prepaid, with the RMA number written on the return package.

Services & Support

NTEP Certifications


All models are NTEP - certified as prescription scales with approved pill counting features, and meet handbook 44 requirements for a "Class A" prescription balance.

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General Services Administration


All TORBAL DRX pharmacy scales are available for purchase by Federal Government institutions under GSA contract terms and conditions.

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Toll Free: 1 866-473-6900
Outside of US: (973)473-6900
Fax: (973)777-8302
Scientific Industries
80 Orville Dr.
Bohemia, NY 11716

Hours of Operation:
M-F 9:00 AM - 5:00 PM EST